## Our customer satisfaction index

## Evaluation criteria

Service

reception@liberahotel.com

+33 (0)2 31 72 78 78

Best price guaranteed !

Service

4.8 / 5

4.4 / 5

4.0 / 5

4.6 / 5

4.4 / 5

4.4 / 5

4.4 / 5

40 day(s) ago
11/09/2019

Notation : 80 %

We had a fine stay at Libera, Caen. The staff was very friendly en helpful. What we didn't like was a chain-smoking neighbor on the balcony, but that's hardly the fault of the hotel.

Service

Notation : 80 %

Restaurant

Notation : 80 %

Room

Notation : 80 %

Location

Notation : 60 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

54 day(s) ago
28/08/2019

Notation : 97 %

Excellent especially great staff

Service

Notation : 100 %

Breakfast

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

73 day(s) ago
09/08/2019

Notation : 80 %

Dans l'ensemble correct

Service

Notation : 100 %

Restaurant

Notation : 80 %

Room

Notation : 60 %

Location

Notation : 100 %

Cleanliness

Notation : 60 %

Price

Notation : 80 %

78 day(s) ago
04/08/2019

Notation : 87 %

We loved our stay at this hotel. It was quiet, clean, a large room. The bed was firm.. the staff was friendly.

Service

Notation : 100 %

Breakfast

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

78 day(s) ago
04/08/2019

Notation : 80 %

We really enjoyed our stay and would stay again and recommend. We brought our bike with us and that made a big difference as we didn't have to use the car everyday. We used the cycle paths.

Service

Notation : 80 %

Breakfast

Notation : 60 %

Restaurant

Notation : 80 %

Room

Notation : 100 %

Location

Notation : 60 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

78 day(s) ago
04/08/2019

Notation : 87 %

Nice and clean rooms. Nice stuff.

Service

Notation : 80 %

Breakfast

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 60 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

88 day(s) ago
25/07/2019

Notation : 90 %

We really liked staying at this hotel. We always need a hotel as we travel from the UK to Portugal via France by car. This hotel looks like a kind of heap of ship containers made of cement so it may make some a bit suspicious of its service and quality. But for a roadside hotel at that price for that category it was a pleasant surprise. The young man at reception was a kind person and a helpful professional. We stayed on a ground floor room which is what we prefer as we have to carry our pets and their stuff from the car for the night. It was a large ground floor room with an extra bed in a corner off from the main room, a wide corridor with lots of wardrobe space, a corner for the pet stuff, and a good sized shower/WC bathroom. A bit like a suite or a small students flat.The shower needs some design improvement so the water doesn't go all over the place.It was all very clean and looking new. A good experience and we recommend this hotel: do not be put off by its LEGO-container like construction!

Service

Notation : 100 %

Breakfast

Notation : 60 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

88 day(s) ago
25/07/2019

Notation : 100 %

Very good french Hotel with big rooms.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

94 day(s) ago
19/07/2019

Notation : 97 %

Very friendly and helpful staff.
Nice interior design in reception and restaurant area.

Service

Notation : 100 %

Breakfast

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

99 day(s) ago
14/07/2019

Notation : 100 %

Stayed with dog on way south and again on return. All excellent - food fantastic on first stay no restaurant available weekend so shopped at supermarket 50 mts from room and used kitchen in room.

Service

Notation : 100 %

Breakfast

Notation : 100 %

Restaurant

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

102 day(s) ago
11/07/2019

Notation : 86 %

Positive. RAS je reviendrais

Service

Notation : 80 %

Breakfast

Notation : 80 %

Restaurant

Notation : 80 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

106 day(s) ago
07/07/2019

Notation : 80 %

Very pleasing. I would appreciate a spy hole in the external door so I could see who was standing out there before opening the door.

Service

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 60 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

111 day(s) ago
02/07/2019

Notation : 100 %

Would definitely recommend this place to anyone who is looking for something a bit different. Don’t be put off by the appearance of what could be shipping containers. It is a lovely clean place with great service by nice staff. Good internet, air con in the room, comfy bed, what more could you ask!

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

111 day(s) ago
02/07/2019

Notation : 87 %

Restaurant and bar was not open on the weekend though prices were the same which seemed odd but overall a great place to stay

Service

Notation : 100 %

Breakfast

Notation : 80 %

Room

Notation : 80 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

125 day(s) ago
18/06/2019

Notation : 100 %

Tranquillo ottimo peaceful

Service

Notation : 100 %

Breakfast

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

141 day(s) ago
02/06/2019

Notation : 67 %

It was good.The room was quite so we did had a good sleep.The bed is big enough for 2 persons and the bed for our child is also good.

Service

Notation : 80 %

Breakfast

Notation : 60 %

Room

Notation : 80 %

Location

Notation : 60 %

Cleanliness

Notation : 60 %

Price

Notation : 60 %

153 day(s) ago
21/05/2019

Notation : 100 %

Perfect stop over. Very relaxing.

Service

Notation : 100 %

Breakfast

Notation : 100 %

Restaurant

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

172 day(s) ago
03/05/2019

Notation : 87 %

We were very happy, and if the beds were a little more comfortable, we would definitely stay there again. It was a great option for a family with an older child.

Service

Notation : 100 %

Breakfast

Notation : 80 %

Room

Notation : 60 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

181 day(s) ago
23/04/2019

Notation : 97 %

We arrived pretty late on that day (after 22:00), staff is really helpful with information. I even ask for water boiler, and got it right away. The next morning we had great breakfast

Service

Notation : 100 %

Breakfast

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

181 day(s) ago
23/04/2019

Notation : 97 %

Ecxelent stay in your hotel

Service

Notation : 100 %

Breakfast

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

199 day(s) ago
05/04/2019

Notation : 100 %

Everything was god and nice

Service

Notation : 100 %

Breakfast

Notation : 100 %

Restaurant

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

203 day(s) ago
01/04/2019

Notation : 80 %

Correcte, bonne situation

Service

Notation : 80 %

Breakfast

Notation : 80 %

Restaurant

Notation : 80 %

Room

Notation : 80 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

209 day(s) ago
26/03/2019

Notation : 80 %

other than the restaurant a very enjoyable experience

Service

Notation : 100 %

Restaurant

Notation : 20 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

397 day(s) ago
19/09/2018

Notation : 87 %

Price quality very good

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

Breakfast

Notation : 80 %

406 day(s) ago
10/09/2018

Notation : 100 %

Excellente je reviendrai

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 100 %

417 day(s) ago
30/08/2018

Notation : 69 %

Regular. Baño mal, prefabricado.

Service

Notation : 80 %

Room

Notation : 60 %

Location

Notation : 60 %

Cleanliness

Notation : 80 %

Price

Notation : 60 %

Breakfast

Notation : 80 %

Restaurant

Notation : 60 %

419 day(s) ago
28/08/2018

Notation : 87 %

Interesting hotel with a spacious room and good wet room.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

Breakfast

Notation : 80 %

420 day(s) ago
27/08/2018

Notation : 83 %

Great! Next to a supermarket.

Service

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 60 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Restaurant

Notation : 60 %

421 day(s) ago
26/08/2018

Notation : 97 %

Spacious and clean rooms
With Easy parking
Friendly and cooperative staff
Security staff excellent
Undoubtedly worth what we paid for

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 80 %

427 day(s) ago
20/08/2018

Notation : 100 %

It was absolutely fantastic! The staff was beyond helpful and accommodating! So pleased with our stay!

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

434 day(s) ago
13/08/2018

Notation : 90 %

, Very good relation prive vs quality

Service

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 100 %

Restaurant

Notation : 100 %

436 day(s) ago
11/08/2018

Notation : 80 %

Very nice. Bit far away from town and not a lot to do at hotel

Service

Notation : 80 %

Room

Notation : 80 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

Breakfast

Notation : 80 %

Restaurant

Notation : 80 %

447 day(s) ago
31/07/2018

Notation : 64 %

Room was great but the bathroom smelt so bad it was awful it made my friend and I feel sick! We booked with booking.com as it was €10 cheaper than direct on the hotel website, on arrival at the hote they were offering rooms for a fraction of the cost we paid, even though we originally wanted to book direct (the day before) but the price was €40 more. I felt ripped off.

Service

Notation : 100 %

Room

Notation : 60 %

Location

Notation : 80 %

Cleanliness

Notation : 60 %

Price

Notation : 20 %

451 day(s) ago
27/07/2018

Notation : 93 %

We had a very good stay there, nice clean modern efficient room, nice people. We were there on a friday and then there is no dinner. But we got a very good hint to dine in Caen-center at P’tit B. The hotel is in a new district, we had some difficulty to find the adresss (with TomTom) There is a rue and a avenue with the same name

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 80 %

461 day(s) ago
17/07/2018

Notation : 67 %

+ Lovely stay, Nice comfy beds.
- everything is offset so the double door coils not open. The showerhead rail broken so needed to hold it in my hand. 3 person room, 2 towels.

Service

Notation : 80 %

Room

Notation : 40 %

Location

Notation : 60 %

Cleanliness

Notation : 80 %

Price

Notation : 60 %

Breakfast

Notation : 80 %

502 day(s) ago
06/06/2018

Notation : 100 %

Excellent, we enjoyed our stay.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 100 %

507 day(s) ago
01/06/2018

Notation : 77 %

Staff were very friendly. Rooms spacious and clean.

Service

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 60 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

Breakfast

Notation : 60 %

507 day(s) ago
01/06/2018

Notation : 93 %

Very good ...really helpful friendly people
Bike lock up useful
Excellent value for money
Would stay again

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

Breakfast

Notation : 100 %

713 day(s) ago
07/11/2017

Notation : 100 %

It was a nice stay. We slept very well.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 100 %

716 day(s) ago
04/11/2017

Notation : 90 %

I have been there for the second time and am very satisfied. I will also book again when I am in Caen.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

Breakfast

Notation : 80 %

762 day(s) ago
19/09/2017

Notation : 90 %

Overall the hotel is good value and we use it every time we go to Caen.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 60 %

776 day(s) ago
05/09/2017

Notation : 94 %

Great place but difficult to find even with GPS. Very friendly staff.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 100 %

Restaurant

Notation : 80 %

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Declaration with CNIL (French Data Protection Authority) (automated processing of personal data implemented as part of an Internet site) under registration number 1787678 v 0, on 18 August 2018. For any consultation problems, write to us at:

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- 42, rue Nelson Mandela
- 14460 Colombelles

Non-contractual photos

Ikki Raw