## Our customer satisfaction index

## Evaluation criteria

Service

reception@liberahotel.com

+33 (0)2 31 72 78 78

Best price guaranteed !

Service

4.8 / 5

4.4 / 5

4.0 / 5

4.6 / 5

4.4 / 5

4.3 / 5

4.3 / 5

1 day(s) ago
21/05/2019

Notation : 100 %

Perfect stop over. Very relaxing.

Service

Notation : 100 %

Breakfast

Notation : 100 %

Restaurant

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

20 day(s) ago
03/05/2019

Notation : 87 %

We were very happy, and if the beds were a little more comfortable, we would definitely stay there again. It was a great option for a family with an older child.

Service

Notation : 100 %

Breakfast

Notation : 80 %

Room

Notation : 60 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

29 day(s) ago
23/04/2019

Notation : 97 %

We arrived pretty late on that day (after 22:00), staff is really helpful with information. I even ask for water boiler, and got it right away. The next morning we had great breakfast

Service

Notation : 100 %

Breakfast

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

29 day(s) ago
23/04/2019

Notation : 97 %

Ecxelent stay in your hotel

Service

Notation : 100 %

Breakfast

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

47 day(s) ago
05/04/2019

Notation : 100 %

Everything was god and nice

Service

Notation : 100 %

Breakfast

Notation : 100 %

Restaurant

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

51 day(s) ago
01/04/2019

Notation : 80 %

Correcte, bonne situation

Service

Notation : 80 %

Breakfast

Notation : 80 %

Restaurant

Notation : 80 %

Room

Notation : 80 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

57 day(s) ago
26/03/2019

Notation : 80 %

other than the restaurant a very enjoyable experience

Service

Notation : 100 %

Restaurant

Notation : 20 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

245 day(s) ago
19/09/2018

Notation : 87 %

Price quality very good

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

Breakfast

Notation : 80 %

254 day(s) ago
10/09/2018

Notation : 100 %

Excellente je reviendrai

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 100 %

265 day(s) ago
30/08/2018

Notation : 69 %

Regular. Baño mal, prefabricado.

Service

Notation : 80 %

Room

Notation : 60 %

Location

Notation : 60 %

Cleanliness

Notation : 80 %

Price

Notation : 60 %

Breakfast

Notation : 80 %

Restaurant

Notation : 60 %

267 day(s) ago
28/08/2018

Notation : 87 %

Interesting hotel with a spacious room and good wet room.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

Breakfast

Notation : 80 %

268 day(s) ago
27/08/2018

Notation : 83 %

Great! Next to a supermarket.

Service

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 60 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Restaurant

Notation : 60 %

269 day(s) ago
26/08/2018

Notation : 97 %

Spacious and clean rooms
With Easy parking
Friendly and cooperative staff
Security staff excellent
Undoubtedly worth what we paid for

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 80 %

275 day(s) ago
20/08/2018

Notation : 100 %

It was absolutely fantastic! The staff was beyond helpful and accommodating! So pleased with our stay!

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

282 day(s) ago
13/08/2018

Notation : 90 %

, Very good relation prive vs quality

Service

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 100 %

Restaurant

Notation : 100 %

284 day(s) ago
11/08/2018

Notation : 80 %

Very nice. Bit far away from town and not a lot to do at hotel

Service

Notation : 80 %

Room

Notation : 80 %

Location

Notation : 80 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

Breakfast

Notation : 80 %

Restaurant

Notation : 80 %

295 day(s) ago
31/07/2018

Notation : 64 %

Room was great but the bathroom smelt so bad it was awful it made my friend and I feel sick! We booked with booking.com as it was €10 cheaper than direct on the hotel website, on arrival at the hote they were offering rooms for a fraction of the cost we paid, even though we originally wanted to book direct (the day before) but the price was €40 more. I felt ripped off.

Service

Notation : 100 %

Room

Notation : 60 %

Location

Notation : 80 %

Cleanliness

Notation : 60 %

Price

Notation : 20 %

299 day(s) ago
27/07/2018

Notation : 93 %

We had a very good stay there, nice clean modern efficient room, nice people. We were there on a friday and then there is no dinner. But we got a very good hint to dine in Caen-center at P’tit B. The hotel is in a new district, we had some difficulty to find the adresss (with TomTom) There is a rue and a avenue with the same name

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 80 %

309 day(s) ago
17/07/2018

Notation : 67 %

+ Lovely stay, Nice comfy beds.
- everything is offset so the double door coils not open. The showerhead rail broken so needed to hold it in my hand. 3 person room, 2 towels.

Service

Notation : 80 %

Room

Notation : 40 %

Location

Notation : 60 %

Cleanliness

Notation : 80 %

Price

Notation : 60 %

Breakfast

Notation : 80 %

350 day(s) ago
06/06/2018

Notation : 100 %

Excellent, we enjoyed our stay.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 100 %

355 day(s) ago
01/06/2018

Notation : 77 %

Staff were very friendly. Rooms spacious and clean.

Service

Notation : 100 %

Room

Notation : 80 %

Location

Notation : 60 %

Cleanliness

Notation : 80 %

Price

Notation : 80 %

Breakfast

Notation : 60 %

355 day(s) ago
01/06/2018

Notation : 93 %

Very good ...really helpful friendly people
Bike lock up useful
Excellent value for money
Would stay again

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

Breakfast

Notation : 100 %

561 day(s) ago
07/11/2017

Notation : 100 %

It was a nice stay. We slept very well.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 100 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 100 %

564 day(s) ago
04/11/2017

Notation : 90 %

I have been there for the second time and am very satisfied. I will also book again when I am in Caen.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 80 %

Breakfast

Notation : 80 %

610 day(s) ago
19/09/2017

Notation : 90 %

Overall the hotel is good value and we use it every time we go to Caen.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 60 %

624 day(s) ago
05/09/2017

Notation : 94 %

Great place but difficult to find even with GPS. Very friendly staff.

Service

Notation : 100 %

Room

Notation : 100 %

Location

Notation : 80 %

Cleanliness

Notation : 100 %

Price

Notation : 100 %

Breakfast

Notation : 100 %

Restaurant

Notation : 80 %

You will find below the terms of our agreement relating to the processing of your personal data. The aim is to inform you about the way in which we use this data and how you should proceed if you wish to change the data we hold.

1- Nature of personal data collected

The information that we collect is the result of the entry of your name and address at the time of booking and at your subscription to the newsletter.

2- What do we do with this data?

The information which you give to us is only passed to SAS HOTELS LIBERA.

This information aids in the processing of your booking (Booking section, search, booking monitoring).

In accordance with the French general Data Protection law of 6 January 1978, you have the right to access, correct, change and remove the data relating to you. You can exercise this right by sending an email or a letter to the following address: SAS HOTELS LIBERA – DIRECTION – 42, rue Nelson Mandela – 14460 Colombelles - France.

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Declaration with CNIL (French Data Protection Authority) (automated processing of personal data implemented as part of an Internet site) under registration number 1787678 v 0, on 18 August 2018. For any consultation problems, write to us at:

- SAS HOTELS LIBERA
- 42, rue Nelson Mandela
- 14460 Colombelles

Non-contractual photos

Ikki Raw